As a valued team member at CWC PCN, you will be responsible for oversight of referral administration and supporting clinic leadership in the development and application of clinic processes and procedures.
Your daily activities will comprise of:
The ideal candidate is an administrator with a proven track record of working with a primary care team to treat and manage patients with health problems efficiently and effectively. You will have exceptional organizational and problem-solving skills and strong communications, leadership and customer relations skills.
Education: You will have completed an accredited MOA certificate program, or an equivalent combination of training and experience will be considered.
Functional knowledge: You are skilled at managing a front desk effectively and efficiently. You have knowledge of medical terminology and medication records management essentials, as well as, knowledge of applicable data privacy laws. Your interest in and knowledge of primary health care and health promotion is considered an asset.
Experience: You have a minimum of two (2) years of healthcare office administration experience, preferably in a primary care setting. You will have working experience within an interprofessional care team model and excellent proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); familiarity with electronic medical record systems is preferred. Experience in a leadership role within a healthcare team is preferred. You will have a demonstrated ability to manage change and create innovative solutions for complex and diverse issues, with previous experience handling confidential or sensitive information.
Organization skills: You will have a superior ability to manage time efficiently and prioritize tasks, managing multiple conflicting priorities. You will have excellent organizational skills and proven strength of working under pressure in a dynamic environment. As a team member, you will demonstrate precision, accuracy, and high attention to detail in all aspects of your work. You will have excellent problem-solving skills and follow-through, with an ability to make intuitive decisions. Demonstrated flexibility and adaptability is required.
Team-oriented, communications, and customer relations skills: As a team leader, you will have strong communication, interpersonal, and relationship-building skills with an ability to manage requests and complaints in a professional manner. You will have a strong commitment to operating within a team environment and the ability to motivate and inspire others to achieve common goals. The ability to handle sensitive information and material, appropriately, using discretion, is required.
The CWC PCN is a leader in the provision of primary care through collaboration, innovation and teamwork, creating healthy patients and satisfied providers.
Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, healthcare spending or wellness account, and generous vacation and personal time off allowances.
Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require important information from our online application form. Please include your cover letter and resume when submitting your application.
Submit your application through the CWC PCN Careers page.
Only submissions received with the following three (3) documents will be considered:
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Posting will remain open until the role is filled.
The Calgary West Central PCN is made up of 465 physicians in over 135 clinics.find one near you