Status: Full-time, Permanent | Vacancies: One | FTE: 1.0 | Schedule: Monday to Friday, 8 a.m. to 4 p.m.
The Clinic Coordinator is responsible for oversight of referral administration and supporting clinic leadership in the development and application of clinic processes and procedures. This includes:
Education: Completion of an accredited MOA certificate program, or equivalent combination of training and experience will be considered.
Functional knowledge: Skilled at managing a front desk effectively and efficiently. Knowledge of medical terminology and medical records management essential. Knowledge of primary healthcare, billing diagnostic and service codes considered an asset.
Experience: Minimum two years in an office administration or MOA role is required. Previous experience in medical clinic environment would be considered an asset. Excellent proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is required. Familiarity with EMR systems is preferred. Previous experience in handling confidential or sensitive information; knowledge of applicable data privacy laws.
Organizational and problem-solving skills: Superior ability to manage time efficiently and prioritize tasks; ability to manage multiple conflicting priorities. Excellent organizational skills and proven ability to work under pressure in a dynamic environment. Meticulous attention to detail and records maintenance skills. Excellent problem-solving skills and follow-through with ability to make intuitive decisions. Must be flexible and adaptable towards change.
Communication and interpersonal skills: Strong communication, interpersonal and relationship-building skills; resilient, able to handle requests and complaints in a professional, non-confrontational manner. Superior telephone manners. Demonstrated strength in developing collaborative, effective working relationships with clients of cultural and socioeconomic diversity.
Background check: A clear Criminal Background check, inclusive of a vulnerable sector search, is required to start (must be valid within 90 days). If you have resided outside of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to be able to obtain a full report.
Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, healthcare spending or wellness account, learning account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, and education days, as well as professional development opportunities.
The CWC PCN is a leader in the provision of primary care through collaboration, innovation and teamwork, creating healthy patients and satisfied providers.
Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require important information from our online application form. Please include your cover letter and resume when submitting your application.
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Posting will remain open until a suitable candidate is found.
The Calgary West Central PCN is made up of 470 physicians in over 140 clinics.find one near you