Patient-centred care: Address a wide range of physical and mental health concerns with the goal of early identification, quick resolution, long-term prevention and health promotion. Manage patients within the PMH using a HealthChange approach to supporting patients to self-manage their health condition. This includes:
Provide patient care delivered through 30-minute consultations on a short-term basis. Treatment of patients and duration of care should be delivered in consultation with the patients’ family physician.
Ensure that the duration and frequency of patient visits is based on maximizing the scope of practice and utilizing guidelines for referring patients to more appropriate services (e.g. Access Mental Health).
Use evidence-based strategies and treatments in the provision of patient care. Provide patient care that is outcome-focused. Work effectively and collaboratively with the PMH team (e.g., physician, Primary Care Registered Nurse, Mental Health Program Coordinator, Measurement & Improvement Associate) to provide care to patients.
Physician collaboration: Work collaboratively with physician members to provide patient care within the PMH. Engage with member physician providing consultative support for patient care. This may include direct physician consultation or as part of a patient’s care appointment.
Ensure that patient care is communicated through same-day clinical notes within the patients’ electronic medical record. Work collaboratively with member physicians and other PMH team members to ensure that appropriate patients are referred to specialized services within the community (e.g. Access Mental Health, Calgary Counseling Centre, etc.)
Clinical expertise: Provide care through digital health technologies (e.g. telephone, video). Demonstrate expertise and skills to supports patients presenting with:
Ensure that when other chronic health condition issues are present that collaboration with the physician and other allied health professionals occurs to ensure that the patient receives comprehensive care in the PMH.
Chronic disease management: Collaborate with the PMH team health providers to facilitate the comprehensive chronic disease management of patients.
Quality improvement: Identify patient groups with targeted goals during the delivery of care to improve patient outcomes and collect relevant information to inform change. Be an active participant in measuring patient outcomes.
As the ideal team member, you will be a Registered Psychologist (master’s level) with a proven track record in working within a primary care team. You will have extensive experience in managing patients with mental health conditions in the primary care context.
Education: A master’s level degree, Registered Psychologist, is required. Registration and membership with a professional association in good standing is required. Additional certifications in mental health and chronic disease management are desirable. Professional education related to quality improvement (QI) in the workplace and on teams is desirable.
Experience: Clinical experience in a primary care setting is desirable. Previous experience in patient teaching and with successful QI initiatives in the workplace and on teams is preferred. Experience and comfort providing care through digital health technologies (e.g. telephone, video) is required.
Organization skills: Ability to multi-task and prioritize. Strong organizational skills. Proven ability to work under pressure and meet deadlines in a highly challenging environment.
Communications and customer relations skills: Strong communication, interpersonal and relationship-building skills; able to handle requests and complaints in a professional, non-confrontational manner. Excellent follow-up and problem-solving skills with ability to make intuitive decisions. Discretion and ability to handle sensitive information and material appropriately.
Attention to detail: Precision, accuracy, and high attention to detail in all aspects of work.
Team-oriented: Ability to work effectively independently as well as with a team.
Technical: Proficiency in computers, Microsoft Office Suite and Electronic Medical Records (EMR) systems is required. Experience in and/or willingness to learn platforms such as Basecamp, Dayforce, and digital health is required.
Valid driver’s licence and reliable vehicle required.
Current BLS for HCP (C) issued by the Heart and Stroke Foundation.
Background check: a clear Criminal Background check with Vulnerable Sector check is required to start. If you have resided outside Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to be able to obtain a full report.
Employees of the CWC PCN enjoy a competitive salary and benefits package which includes employer-paid premiums for health and dental benefits, health spending/wellness account, learning account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities.
The CWC PCN is a leader in the provision of primary care through collaboration, innovation and teamwork, creating healthy patients and satisfied providers.
The Calgary West Central Primary Care Network is committed to providing a physically, emotionally and psychologically safe environment for all workers, patients and visitors.
Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require important information from our online application form. Please include your cover letter and resume when submitting your application.
Submit your application through the CWC PCN Careers page.
Only submissions received with the following three (3) documents will be considered:
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Posting will remain open until the role is filled.
The Calgary West Central PCN is made up of 465 physicians in over 135 clinics.find one near you