Primary Care Registered Nurse (Job ID: 202007-06)

Status: Full-time, Permanent Vacancies: Two  | FTE: 1.0  |  Schedule: Monday Friday, 8:30 a.m. - 4:30 p.m.

Reporting to the Manager of the Patient Care Team, the Primary Care Registered Nurse (PCRN) with a mental health focus provides comprehensive, quality nursing services to the patient population in member clinics within the Calgary West Central Primary Care Network (CWC PCN).



Working the full scope of practice, the PCRN with a mental health focus assesses, manages and supports patients as part of an integrated Patient Medical Home (PMH) care team to create and implement effective and relevant quality initiatives. The quality process includes, but is not limited to, developing care plans, evaluating outcomes and providing follow-up with the patient population. The PCRN supports patients by providing comprehensive care, education, and interventions for mental health as well as chronic disease management.

Working with physicians, health professionals, local and regional programming, and regulated by the College and Association of Registered Nurses of Alberta (CARNA), the PCRN is a key player in the creation of healthy patients and satisfied providers.

Patient-centered care

  • Complete comprehensive and person-centred assessments, develop care plans synthesizing health assessment information, and use critical thinking and clinical reasoning skills to identify health concerns and sustainable, realistic interventions in partnership with the patient.
  • Provide appropriate patient education and follow-up as part of the integrated PMH team. View all patient interactions from a holistic perspective, including the patient’s understanding of their health/illness experience.

Clinical expertise

  • Under the direction of primary care physicians, operate within a defined scope of practice and complete appropriate patient assessments.
  • By utilizing panel data, work as part of an integrated PMH team to identify, plan, implement, and measure patient-centred health improvement goals.

Mental health promotion and support

  • Take a leadership role in interprofessional collaboration aimed at promoting the mental health and well-being of adolescents and adults in a primary care setting.
  • With an advanced scope of practice in mental health, collaborate with the physician to complete mental health assessments and behavioural interventions as defined by the CARNA Nursing Interventions Classification.
  • Counsel and guide patients on symptom management, health maintenance and rehabilitation strategies, as well as risk factors and lifestyle change, and involve them in decision-making and self-management.

Chronic disease management

  • Facilitate the comprehensive delivery of chronic disease self-management education, screening, and healthy lifestyle support (e.g., diabetes, obesity, COPD, asthma, chronic pain, influenza vaccines) with clients and families.

Quality improvement

  • This role is part of an integrated PMH team that identifies patient groups and target goals to improve patient care. This includes monitoring changes over time as a result of improvement goals, documenting improvement goals and expected outcomes, and collecting relevant information to inform change. The PCRN is an active participant in measuring patient outcomes.


The ideal candidate is a Registered Nurse with a proven track record working within a primary care team. This nurse will have extensive experience in managing patients with mental health conditions and chronic diseases.

Education: Bachelor’s degree in Nursing and current CARNA registration and membership in good standing is required. CNA Psychiatric and Mental Health Nursing Certification required or willingness and eligibility to complete. Canadian Diabetes Educator certification required or willingness and eligibility to complete (minimum 800 hours of practice in diabetes education). Additional certifications in mental health and chronic disease management are desirable. Professional education related to quality improvement (QI) in the workplace and on teams is desirable.

Functional knowledge: Required experience in broad clinical practice, including specific experience in mental health and chronic disease management. Clinical experience in a primary care setting desirable. Previous experience in patient teaching or group facilitation is desirable. Experience with successful QI initiatives in the workplace and on teams is preferred. In the interview, the candidate must be able to provide concrete examples of clinical experience as well as discuss all topics mentioned here to demonstrate knowledge in these areas.

Organization skills: Ability to multi-task and prioritize. Strong organizational skills. Proven ability to work under pressure and meet deadlines in a highly challenging environment.

Communications and customer relations skills: Strong communication, interpersonal, and relationship-building skills; able to handle requests and complaints in a professional, non-confrontational manner. Excellent follow-up and problem-solving skills, with ability to make intuitive decisions. Discretion and ability to handle sensitive information and material appropriately.

Attention to detail: Precision, accuracy, and high attention to detail in all aspects of work.

Team-oriented: Ability to work effectively independently as well as with a team.

Technical: Proficiency in computers, Microsoft Office Suite and Electronic Medical Records systems. Experience in and/or willingness to learn platforms such as Basecamp, Dayforce, and digital health is required.

Additional requirements

  • A clear Criminal Background check, inclusive of a vulnerable sector search, is required to start. If you have resided outside of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to be able to obtain a full report.
  • Valid driver’s licence and reliable vehicle required.
  • Current BLS for HCP (C) issued by the Heart and Stroke Foundation.

Why work for us?

Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, healthcare spending or wellness account, learning account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, and education days, as well as professional development opportunities.

The CWC PCN is a leader in the provision of primary care through collaboration, innovation and teamwork, creating healthy patients and satisfied providers.

How to apply

Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require important information from our online application form. Please include your cover letter and resume when submitting your application. 

Submit your application through the CWC PCN Careers page.

Only submissions received with the following three (3) documents will be considered:

  1. Completed and signed application form (available on the CWC PCN Apply Now page).
  2. Cover letter
  3. Resume

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Posting will remain open until the role is filled.



Become a physician member
If you are a physician interested in becoming a member of the CWC PCN, please contact our memberservices [at] cwcpcn [dot] com team. We are dedicated to supporting physicians, patients and primary care with clinical practice tools, patient care resources and Patient Medical Home support.