Senior Community Integration Consultant (Job ID 20191011)

Status: Permanent, full-time Vacancies: One  |  FTE: 1.0  |  Schedule: Monday to Friday

Reporting to the Director of Community Services, Transitions and Integration (CSTI), the Senior Community Integration Consultant plays a critical role in supporting and advancing various initiatives and priorities that are central to the strategic plan of the Calgary West Central Primary Care Network (CWC PCN) and the Calgary Zone service plan.

The Senior Community Integration Consultant will use their strong background in health care to develop effective relationships with Alberta Health Services (AHS), other PCNs, community healthcare organizations and social agencies; engage in working groups and committees to contribute to, and/or lead, the successful delivery of new and current CWC PCN and Calgary Zone primary care projects and initiatives from conception to execution; and identify new, innovative opportunities for greater collaboration and partnerships that lead to improvements in patient transitions and delivery of care. Work deliverables and improvement initiatives must be in line with all relevant organizational policies and practices and comply with relevant healthcare legislation, standards and regulations.



  • Build effective relationships and enhance partnerships with external healthcare organizations and social services, including AHS and other PCNs. Identify, facilitate and foster opportunities for new partnership development and collaboration that will enhance the delivery of patient care. Support the Director of CSTI in the identification of opportunities for community collaboration and new partnerships.
  • Develop new ways to reach out to community partners and stakeholders to stimulate input and exchange of information. Work collaboratively to support effective engagement of staff, physicians and the community.
  • Execute on project deliverables, working independently and in teams. Apply project management and change management methodologies to new initiatives. Assume project leadership role when required.
  • Collect and comprehensively analyze data; write reports that inform CSTI initiatives and contributions to the Calgary Zone service plan. Conduct gap analysis and needs assessments to identify process improvement opportunities; offer recommendations, advice and support to the Director of CSTI.
  • Incorporate knowledge and understanding of the intricacies of the primary care environment and wider health system to all work initiatives.
  • Work collaboratively with all teams across the CWC PCN to ensure departmental alignment and identify areas for improvement.
  • Provide mentorship, guidance, and development opportunities to the Community Integration Consultant and the Community Service Integration Advisor.


Education: A Master’s degree in health-related field or business administration required. Registration and membership in good standing with a professional regulatory body, where applicable, is required. Certification in quality/process improvement, change management and project management is desirable.

Functional knowledge: Knowledge and experience with Prosci change management methodology. Demonstrated experience with group facilitation and the ability to lead change in a complex environment based on sound principles. Ability to research, monitor and analyze data for use in decision-making and recommendations. Proficiency in Microsoft Office Suite and Electronic Medical Records (EMRs).  

Experience: Two years in a leadership role required and five years of experience in the provision of health care within an organization of significant size, complexity and diversity, also required. Experience working in both primary and acute healthcare sectors. Project management or program development experience. Strong organizational, problem-solving, communications, and customer relations skills required. Previous experience handling confidential/sensitive information; knowledge of applicable data privacy laws.

Background check: A clear Criminal Background check, inclusive of a vulnerable sector search, is required to start (must be valid within 90 days).

Transportation: This role requires the incumbent to drive their personal vehicle for CWC PCN-related business; therefore, the employee must have a reliable vehicle and hold a valid Alberta driver’s licence with a minimum of $1 million liability insurance.

Why Work for Us?

Employees of the CWC PCN enjoy a competitive salary and benefits package, which includes employer-paid premiums for health and dental benefits; health spending/wellness account; learning account; RRSP employer match; generous vacation, personal time off, and education allowances; and professional development.


Due to the high volume of applications we receive, only those who apply through the CWC PCN website and complete the CWC PCN online application form will be moved forward in the recruitment process. Please submit your application through the CWC PCN Careers web page.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Posting will remain open until the position is filled.



Become a physician member
If you are a physician interested in becoming a member of the CWC PCN, please contact our memberservices [at] cwcpcn [dot] com team. We are dedicated to supporting physicians, patients and primary care with clinical practice tools, patient care resources and Patient Medical Home support.