Social Worker – Evenings (Job ID: 20190612)

Status: Full-time, Temporary (One-year Contract) Vacancies: One  |  FTE: 1.0  |  Schedule: Monday to Friday, 1 p.m. to 9 p.m.

Reporting to the Clinical Program Manager (CPM) as a member of the Community Services, Transitions and Integration (CSTI) team, the Social Worker is involved in the provision of services to clients and families. This involves developing a program of social work assessment and treatment, which may include psychosocial assessment, crisis management, resource counselling, case coordination, transition planning and advocacy according to professional practice standards. Duties will vary depending on the patient population served.



  • Under the direction of the physician of record, complete formal and informal assessments of patient needs using established assessment tools in collaboration with members of the CSTI team and in accordance with applicable guidelines and policies. Assessments may include the option of visits to the patient’s home when deemed necessary for patients with extremely limited ability to attend the clinic.
  • Lead and participate in the preparation and implementation of care/treatment plans utilizing appropriate internal and external supports. This may include ensuring recommendations outlined in the report to the physician have been implemented or guiding and encouraging the patient and/or family to move forward with these recommendations.
  • Function as the primary case manager for identified clients through the provision of short-term counselling.
  • Evaluate clients’ response to interventions, reassess the effectiveness of interventions and modify care/treatment plans as appropriate.
  • Identify and implement strategies to improve the clients and/or family member’s medical, emotional, mental and physical health.
  • Provide an interpretation of assessment findings and treatment recommendations to client, family members, other caregivers and educators as appropriate.
  • In consultation with the physician of record, discharge clients from services when appropriate.
  • Liaise with community resources, agencies and stakeholders to improve health outcomes.
  • Work, liaise and educate clients and their families, along with physicians and clinicians, regarding the navigation of services.
  • Maintain client records in accordance with established guidelines.
  • Home visits and providing care in community settings are an integral part of this role
  • Participate in program evaluation initiatives. Submit data as required into utilization tracking tools.
  • Participate in CWC PCN education programs and multidisciplinary and social work meetings.


The ideal candidate is a Registered Social Worker with a proven track record working with a primary care team.

Education: A Bachelor’s degree in Social Work from an accredited university is required as is registration with the Alberta College of Social Workers. Demonstrated clinical experience and competence in dealing with health issues. Current Basic Life Support for Health Care Providers is required.

Functional knowledge: Demonstrated clinical experience and competence in dealing with health issues. Knowledge of applicable data privacy laws.

Experience: Minimum three (3) years of experience required; recent clinical care experience in an advanced practice role would be an asset. Experience working in a primary care environment is preferred. Previous experience handling confidential or sensitive information. Proficient in the use of computers including knowledge of and the ability to use Electronic Medical Record. Basic skills in Microsoft Office required.

Organizational and problem-solving skills: Ability to keep accurate and up-to-date patient charts. Advanced multitasking skills with ability to manage multiple conflicting priorities. Ability to work independently and effectively in a multidisciplinary team environment. Must demonstrate flexibility and an ability to provide service within a fast-paced, continually changing healthcare environment.

Communications and customer-relations skills: Must possess strong participative and collaborative skills including excellent communication and consultation skills. Ability to use tact and discretion, effective interpersonal skills, commitment to client service; and comfortable with rapid and ongoing change. Open and willing to share information with others in a diplomatic manner while maintaining confidentiality. Demonstrated strength in business writing, ability to market and promote programs and services, and explain complex clinical situations to non-professionals.

Background check: A clear Criminal Background check, inclusive of a vulnerable sector search, is required to start. If you have resided outside of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to obtain a full report.

Why Work for Us?

Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, healthcare spending or wellness account, learning account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, and education days, as well as professional development opportunities.

The CWC PCN is a leader in the provision of primary care through collaboration, innovation and teamwork, creating healthy patients and satisfied providers.


Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require  important information from our online application form. Please include your cover letter and resume when submitting your application.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Posting will remain open until a suitable candidate is found.



CWC PCN Physicians
If you are a CWC PCN member physician and you have questions about any of the services provided to our membership, or require access to our physician-only website, please email us at memberservices [at] cwcpcn [dot] com.