Social Worker (Full-time, Permanent)

Reporting to the Clinical Program Manager (CPM) as a member of the Community Services, Transitions and Integration (CSTI) team, the Social Worker is responsible for delivering services to clients and families. This involves developing a program of social work assessment and treatment, which may include psychosocial assessment, crisis management, resource counseling, case coordination, transition planning and advocacy according to professional practice standards. Duties will vary depending on the patient population served.



  • Under the direction of the physician of record, complete formal and informal assessments of patient needs using established assessment tools in collaboration with members of the CSTI team and in accordance with applicable guidelines and policies. Assessments may include the option of visiting the patient’s home when deemed necessary for patients with extremely limited ability to attend the clinic.
  • Lead and participate in the preparation and implementation of care/treatment plans utilizing appropriate internal and external supports. This may include ensuring recommendations outlined in the report to the physician member are implemented and guiding and encouraging the patient and/or family to move forward with these recommendations.
  • Function as the primary case manager for identified clients through the provision of short-term counselling.
  • Evaluate clients’ response to interventions, reassess the effectiveness of interventions and modify care/treatment plans as appropriate.
  • Identify and implement strategies to improve the clients and/or family member’s medical, emotional, mental and physical health.
  • Provide an interpretation of assessment findings and treatment recommendations to client, family members, other caregivers and educators as appropriate.
  • In consultation with the physician of record, discharge clients from services when appropriate.
  • Liaise with community resources, agencies and stakeholders to improve health outcomes.
  • Work, liaise and educate clients and their families, along with the physicians and clinicians, regarding the navigation of services.
  • Maintain client records in accordance with established guidelines.
  • Participate in program evaluation initiatives. Submit data as required into utilization tracking tools.
  • Participate in CWC PCN education programs and multidisciplinary and social work meetings.


The ideal candidate is a Registered Social Worker with a proven track record working with a primary care team.

Education: A Bachelor’s degree in Social Work from an accredited university is required. Registered with the Alberta College of Social Workers. Current Basic Life Support for Health Care Providers required.

Functional knowledge: Demonstrated clinical experience and competence in dealing with health issues. Knowledge of applicable data privacy laws. 

Experience: Minimum five (5) years’ experience required or three (3) years of recent clinical care experience in an advanced practice role would be an asset. Previous experience handling confidential or sensitive information. Proficiency in computers, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Electronic Medical Records systems.

Organizational and problem-solving skills: Ability to keep accurate, up-to-date patient charts. Advanced multitasking skills with ability to manage multiple conflicting priorities. Ability to work independently and effectively in a multidisciplinary team environment. Must demonstrate flexibility and ability to provide service within a fast-paced, changing healthcare environment.

Communication and customer-relations skills: Experience and skills in consultation, effective interpersonal skills and commitment to client service. Open and willing to share information with others in a diplomatic manner while maintaining confidentiality. Excellent written and verbal communication skills. Demonstrated strength in business writing, ability to market and promote programs and services, and explain complex clinical situations to non-professionals.

Background check: A clear Criminal Background check, inclusive of a vulnerable sector search, is required. If you have resided outside of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to be able to obtain a full report.

Why Work for Us?

Employees of the CWC PCN enjoy a competitive salary and benefits package, which includes employer-paid premiums for health and dental benefits, health spending/wellness account, learning account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, and education days as well as professional development opportunities.

The CWC PCN is a leader in the provision of primary care through collaboration, innovation and teamwork, creating healthy patients and satisfied providers.


Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require some important information from our online application form. Please include your cover letter and resume when submitting your application.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Posting will remain open until a suitable candidate is found.



CWC PCN Physicians
If you are a CWC PCN member physician and you have questions about any of the services provided to our membership, or require access to our physician-only website, please email us at memberservices [at] cwcpcn [dot] com.