Patient Advisory Council

Help us improve our care: Join the Patient Advisory Council

The CWC PCN's Patient Advisory Council involves members of the community in our initiatives to ensure patients and families are true partners in primary care. We are committed to collaborating with patients and families to plan and deliver safe, high-quality healthcare services.

The purpose of the council is to:

  • Engage with you as a partner to ensure our programs are patient centred.
  • Include your perspective on patient safety, quality improvement, and all our other projects.
  • Gather your input on the Patient Medical Home model of care and how to help people navigate the larger healthcare system.

Joining the council is your opportunity to make a difference for patients and families throughout our region.

What is a patient advisor?

A patient advisor is someone who wants to help us improve the quality of our care for all patients. They share feedback based on their own experiences and help us understand how to change for the better. By partnering with us, they provide important insights into our programs, plans, and projects.

The Patient Advisory Council is a dedicated group of volunteers who a bring a richness of diversity with respect to their identity, background, culture, health service-related experiences, skills, and abilities to their role as patient advisors. The purpose of the council is to integrate patient and family perspectives into our programs and projects, ensuring all initiatives affecting patients and aspects of their care meet people’s needs.

Why should you become an advisor?

This is your chance to help us improve our care for you, your family and your community and give patients a voice in the process.

What is your commitment as an advisor?

You would commit to meet virtually with PCN personnel and other community members on a quarterly basis for a two-year term. The meetings will be held on weekday evenings and run for up to 90 minutes; additional time may be required to prepare ahead of the meetings.

Over time, the frequency of meetings may change and opportunities to join new projects could arise.

Advisors are required to have access to an ergonomic working station and a quiet, private space to participate in meetings. Advisors must reside in the Calgary area.

What is the CWC PCN?

The CWC PCN is a non-profit organization committed to a healthier future. We work alongside more than 450 family doctors to provide support for continuous health care.

Family doctors who join as members of the CWC PCN do so with their patients in mind. Patients of members can access a range of programs and services offered through our team of healthcare professionals (including nurses, social workers and mental health professionals).

Research shows that people who have a relationship with their family doctor are healthier, live longer and are hospitalized less. We are here to help build strong doctor-patient relationships through innovation, collaboration, compassion, accountability, and respect.

What is a Patient Medical Home?

A Patient Medical Home (PMH) is a vision of family medicine that supports your relationship with your doctor and puts you at the centre of team-based, comprehensive care.

Research shows a PMH is associated with increased quality of care, access and satisfaction for patients while reducing the cost to the healthcare system. Creating a Patient Medical Home for every Albertan is a provincial objective and widely supported by physician associations and organizations.

The CWC PCN’s mission is to build and sustain a community of Patient Medical Homes.

Join us!

If you have ideas to help improve our PCN, we want to hear from you.

To apply, please submit your application via email to the Patient Advisory Council. Only submissions with the following will be considered:

  • A letter of intent stating why you would be a good fit on the Patient Advisory Council and outlining any relevant volunteer or employment experience
  • Two references

A clear criminal background from the province you have resided in for the past 12 months will also be required to be eligible for this position.

We thank all applicants for their interest; however, only shortlisted applicates will be contacted.

Become a physician member
If you are a physician interested in becoming a member of the CWC PCN, please contact our memberservices [at] cwcpcn [dot] com team. We are dedicated to supporting physicians, patients and primary care with clinical practice tools, patient care resources and Patient Medical Home support.