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Mental Health Assist

As the COVID-19 pandemic continues to change the way we work and live, many people are experiencing increased stress levels and unforeseen obstacles that impact mood and resilience. We can help you with Mental Health Assist.

Mental Health Assist

Our specialized team of mental health care professionals is here for you. They understand the emotional risks of social isolation and other pandemic-related challenges.

Mental Health Assist is a virtual care program, featuring a team of Registered Nurses with proven mental health care experience.

At a sixty-minute session – by phone or by video – you will have the undivided attention of a nurse (with mental health expertise) who will listen to your concerns and provide you with support.

It is your session and you are empowered to share only what you are comfortable discussing. You can expect to be heard without judgment, gain new ideas for coping, and access to further support in the community.

The session is confidential, and a follow-up summary note about the appointment will be shared with your physician directly.

Your Mental Health Assist session is offered to you as one per patient, per concern.

If you are suffering from severe mental health symptoms call:

• 1.877.303.2642 (Alberta Mental Health Help Line)
• 403.266.4357 (Distress Centre crisis line)
• For emergencies, call 911.

Referrals

A formal referral is not required to access Mental Health Assist; however, your physician must be a member of CWC PCN (the clinic name will appear in the dropdown menu on the appointment request page).

Appointments

Sixty-minute sessions are available Monday to Friday between 9 a.m. and 3 p.m.

CWC PCN Patient Connect is the secure application we use for this and other programs.

To request an appointment:

1. Visit CWC PCN Patient Connect
2. Select your physician's clinic name from the dropdown list
3. Select Mental Health Assist
4. Select the health care provider, and follow the prompts

You will need an email address, and access to the Internet in order to create a free account on the app. If you require support to download and set up the app, our technical support team is happy to assist you.

Take advantage of Mental Health Assist, and request an appointment today!

Our team

Did you know that our Registered Nurses are specialized, and have working knowledge and proven experience as mental health professionals?

Each of our highly skilled nurses is assigned to support designated Calgary clinics* listed below (click on the + icon under each name to find your physician’s clinic).

Our team is standing by, ready to help. You are not alone.

*Note: To ensure timely responsiveness, we will not accept requests for specific nurses.

Kayla

Hi, I am Kayla.

As a Registered Nurse, I have worked in a variety of practice settings throughout my career, including public health, cardiology and tele-triage for mental health assistance and wellness education.

I am passionate about promoting physical and mental wellness and working with patients to meet their goals. I help patients with sleep and stress management, chronic pain, mental illness and addictions. We can work together to improve your mood and develop coping skills to build resilience during this difficult time.

I am here to support you.

Raman

Hi, I'm Raman.

As a Registered Nurse, I am focused on mental health support and nutrition and lifestyle counselling.

I am here to listen to patient concerns and provide direction for those suffering from increased anxiety, depression, and who are overwhelmed by stress. Let’s talk about what you are going through right now and find ways to lessen the burden.

I look forward to working with you and supporting you in achieving your goals.

Jill

Hi, I am Jill.

As a Registered Nurse for more than a decade, I have experience and education (certification and training) related to chronic disease management, health coaching, and mental health support. 

My passion is helping people work through barriers to achieve their goals. I help patients realize their potential.

I look forward to supporting you, and helping you feel more like yourself. I am here for you.

Margot

Hi, I'm Margot.

As a Registered Nurse for nearly two decades, I have experience in chronic disease management, including diabetes, and have completed mental health training to expand my practice area.

My passion is to empower patients to improve their physical and emotional health. I can help you choose and realize your goals and set priorities for your health and wellness.

Let’s talk about the challenges you are facing. You don’t need to face them by yourself. I am ready to listen.

Loralee

Hi! My name is Loralee, and I’m a Mental Health Focused Registered Nurse with the Primary Care Network.

I have a background in medical nursing, adult mental health, substance use disorders, and harm reduction.

I’m passionate about meeting people where they’re at and helping them get the support they need.

I’m here to listen to your concerns and connect you with tools and supports to help you in your journey. I look forward to speaking with you and helping you with your health goals.

Sonia

Hi, I’m Sonia.

As a Registered Nurse, I have worked in mental health, chronic disease management, and nutrition/ weight management support.

My passion is to work with the patient to ensure that their health and wellness goals are being met. I can help improve both your physical and emotional health to help overcome any health barriers that you are struggling with.

I am here to help, and I look forward to supporting you with your health goals!

Carrie

Hi, I am Carrie

I have worked in various settings throughout my career, including mental health,?geriatrics, and palliative?care. I have the training in mental health, chronic disease, and lifestyle management.

I am passionate about client-centred care,?and I will work with you to ensure your health?and wellness?goals are being met.??

Let’s talk! I am here to listen and support you.

FAQ

Request your Mental Health Assist session today!